Your most valuable customer relationships are also your most complex—highly negotiated, long-standing, frequently changing. This complexity often creates havoc for the people who regularly engage with your customers throughout the customer lifecycle—whether in the sales process, service delivery or back office operations.
But here’s the rub. Costly gaps exist throughout the lifecycle because of chronic misinformation. And these gaps could be leaking revenue potential at the rate of MILLIONS per quarter while inviting in real compliance risk. Your CRM, CLM, ERP, billing system and anecdotal communications can’t tell the whole story about your customers. What’s missing? Concrete key information found only in your signed, complex customer contracts.
Pramata customers know the only way to eliminate the information gaps and make the most effective decisions at every stage of the customer value lifecycle is to
• Unlock the foundational information buried in your complex customer contracts
• Digitize and refine that information to within 99% accuracy, then intelligently combine it with relevant data from your CRM and billing systems
• Place this meaningful intelligence in the hands of the people who need it to fuel downstream processes across sales, finance and operations
• Accelerate revenue, manage compliance risk and grow your most valuable customers
Praful Saklani has deep expertise in the artificial intelligence technologies core to Pramata, and experience in delivering enterprise process solutions to large corporate customers. Prior to co-founding Pramata, he founded and served as CEO of Yatra Corporation, which leveraged artificial intelligence and Internet technologies to optimize travel management processes. Previously, he was co-founder and managing partner of consulting firm, Invotech Systems, and a key executive of Waterhealth International, a social start up focused on bringing affordable drinking water purification solutions to developing countries. He graduated from Swarthmore College, where he received High Honors in economics and political science